Customer Service Officer for a Food/Confectionary Production Company (Preferably Female)- Marwa, Lagos

Job Description

Urgent Vacancy

A Confectionary production Company based in Marwa Lekki is urgently recruiting for the role of a customer service officer who will manage all its customer service activities from order requests, inquiries,feedbacks, resolving complaints, analyzing customer insights and trends and maintaining sales record etc

Role: Customer Service Officer
Industry: Food/Confectionary Production company
Location: Marwa, Lagos
Salary: Highly Attractive

Requirements
– Bsc/HND/OND in Mass Communication or a business related discipline in any university

– 0 to 3 years post NYSC experience in a Customer service role (Open to candidates who just concluded their NYSC programme and interested in going into the customer service field)

– Excellent communication and presentation skills

– Familiar with the use of Social Media platforms and websites

– Proficient in the use of Microsoft Office and/or Google Workspace tools

– Experienced using Canva

– Experienced working with Data Analysis tools and ERPs

– Solution oriented, customer focused, detailed and organized

– Friendly personality with excellent interpersonal skills

– Preferably Females

– Candidates should live within Lagos

Kindly send all resumes jobsatcwl@gmail.com with the title “Customer Service”