Job Description
*HND / B.Sc in Business and Customer Service- related field with impeccable passion for customer service.
*Gender: MALE.
3 to 5 years customer service experience in a supervisory role from a reputable organization.
*Ability to provide first level systems support and use the computer system proficiently.
*Possession of strong communication and presentation skills, active listening, and ability to provide thoughtful and intelligent responses.
*Ability to resolve conflicts and find solutions that benefit both the customer and the company by being empathetic to the emotion and perspectives of others.
*Ability to multitask, prioritize, and manage time effectively while maintaining a positive demeanour, even when dealing with difficult customers.