Arrogate Estimable Consulting Limited Recruitment for Customer Care Representative Intern in Lagos

Job Description

Responsibilities
• Listen to customers’ concerns, issues and questions
• Resolve customers’ concerns and answer customers’ questions to your best ability
• Maintain a positive attitude and calmly respond to customers’ complaints
• Recommend possible products to meet the customers’ needs
• Refer issues and questions to managers if necessary
• Prepare product and customer reports by gathering data collected during customer interactions.

Skills and Qualifications
• Candidates should possess a B.Sc Degree in relevant fields with 1 – 2 years of work experience.
• Personable and attentive
• Strong interpersonal skills
• Strong verbal communicator
• Experience as a sales representative is an added advantage.
• Candidates must reside around Surulere and its environs.