Relationship Officer, Lagos State, Fina Trust MFB

Job Description

*Job Title:* Relationship Officer
*Location:* Oyingbo, Ladipo, Oshodi, Mushin, Lagos
*Job Type:* Full-time
*Industry:* Microfinance Bank

*About Us:*

Fina Trust MFB is a leading microfinance bank committed to providing financial services to underserved communities. We are seeking an experienced and results-driven Loan Officer to lead one of our branch.

*Job Summary:*

We are looking for a seasoned Relationship Officer with a proven track record in microfinance banking to oversee the operations. The successful candidate will drive business growth, manage risk, and ensure exceptional customer service.

*Key Responsibilities:*
* Develop and implement business strategies to achieve branch targets
* Manage and supervise branch staff to ensure optimal performance
* Build and maintain relationships with customers, stakeholders, and partners
* Monitor and control branch expenses, risks, and compliance
* Ensure high-quality customer service and resolve customer complaints
* Analyze market trends and competitor activity to inform business decisions
* Foster a culture of innovation, teamwork, and continuous improvement
*Requirements:*
* Minimum 2 – 3 years of experience in microfinance banking, preferably as a Loan Officer
* Proven track record of performance, meeting or exceeding targets
* Strong knowledge of microfinance operations, risk management, and regulatory requirements
* Excellent leadership, communication, and interpersonal skills
* Ability to analyze financial data and make informed decisions
* Bachelor’s degree in Business Administration, Finance, or related field

*Desirable Qualifications:*
* Professional certification in banking or finance (e.g., ACIB, CFA)
* Experience with core banking systems and digital platforms
* Strong understanding of financial inclusion and community development

*What We Offer:*
* Competitive salary and benefits package
* Opportunities for career growth and professional development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance

*How to Apply:*
If you are a motivated and experienced banking professional looking to make a difference, please submit your application to the mail below: hr@finatrustmfbank.com and copy fmaidugu@finatrustmfbank.com