Job Description
*As a Customer Success Manager, you will be the primary point of contact for our clients, helping them achieve their business goals through our solutions.
You will build relationships, provide training, and ensure a seamless customer experience.
Key Responsibilities
*Onboard new customers and provide product training.
*Monitor customer usage and engagement.
*Identify and address customer issues and concerns.
*Collaborate with sales and product teams to improve customer experience.
Develop strategies to increase customer retention and satisfaction
Qualifications
Experience in customer success or account management.
Excellent communication and problem-solving skills.
Ability to analyze customer data and provide insights.