Vacancy for a General Manager – Bakery Kunoch Limited   Lagos

February 3, 2025

Job Description

We are seeking a highly motivated and experienced General Manager to lead and oversee the daily operations of our bakery. The ideal candidate will have a passion for food, exceptional leadership skills, and a strong background in managing both front-of-house and back-of-house teams. As the General Manager, you will be responsible for ensuring that the bakery runs smoothly, delivering excellent customer service, maintaining product quality, and managing all aspects of staffing, inventory, and budgeting.
Key Responsibilities:

– Operations Management: Oversee the day-to-day operations of the bakery, ensuring all processes run efficiently, from production to customer service.

– Staff Management: Lead, coach, and develop a team of bakers, front-of-house staff, and other team members. Conduct regular performance reviews, provide training, and promote a positive and collaborative team environment.

– Inventory & Ordering: Manage inventory, ordering of supplies, and ensure optimal stock levels of ingredients, packaging, and bakery goods. Work closely with suppliers to maintain quality and cost control.

– Customer Experience: Ensure a high level of customer satisfaction by managing the customer service team, addressing any customer complaints or concerns, and ensuring product quality meets the company’s standards.

– Financial Management: Manage daily sales, monitor cash flow, and assist with budgeting and cost control. Analyze sales trends and adjust inventory and staffing as needed to maintain profitability.

– Marketing & Promotions: Collaborate with the marketing team to create and implement promotions, special offers, and events that drive foot traffic and increase brand awareness.

– Quality Control: Maintain the highest standards of food safety, cleanliness, and quality in all bakery products. Ensure that production is in compliance with health and safety regulations.

– Business Growth: Identify opportunities for expanding the bakery’s customer base, exploring new product offerings, and improving operational efficiencies.