Front Desk Officer

Job Description

Owens and Xley Consults is a recruitment firm based in Lagos that offers business advisory and consulting services to help Small and Medium-sized Enterprises (SMEs).

We are recruiting to fill the position below:

Job Title: Front Desk Officer

Location: Ikoyi, Lagos
Employment Type: Full-time

Job Description

We are seeking a friendly and organized Front Desk Officer to join our spa team.
As a Front Desk Officer, you will be the first point of contact for our clients, responsible for managing appointments, handling customer inquiries, and ensuring a smooth client experience.
Key Responsibilities

Manage client appointments and schedules
Handle customer inquiries and resolve issues
Process payments and manage client records
Maintain a clean and organized front desk area
Collaborate with spa therapists to ensure smooth client experience
Requirements

Bachelor’s Degree in any field
1-2 years of experience in customer service or a related field
Excellent communication and interpersonal skills
Strong problem-solving and organizational skills
Ability to work in a fast-paced environment
How to Apply
Interested and qualified candidates should send their CV and Cover Letter to: recruitment@owensxley.com using “Front Desk Officer” as the subject of the email.