Fulfillment Assistant in Lagos

Job Description

Overview

As the Fulfillment Assistant, your role is essential in making sure every order is accurately picked, packed, and dispatched on time.
You need to be highly organized, efficient, and detail-oriented, ensuring that all fulfillment processes run smoothly.
I expect you to take full ownership of this process, working closely with the Fulfillment Officer and dispatch riders to make sure deliveries are seamless every day.

Key Responsibilities:

-Order Pickup & Verification
-Packing & Accuracy
-Labeling & Dispatch Preparation
-Handover to Dispatch Riders
-Reporting & Communication

Targets & Expectations:

-Pick up, pack, and dispatch all assigned orders daily without any delays.
-Ensure zero errors in order fulfillment, making sure every package meets customer expectations.
-Communicate effectively with the Fulfillment Officer and dispatch riders to ensure a smooth workflow.
-Constantly look for ways to improve fulfillment efficiency and maintain high performance.

Key Performance Indicators (KPIs):

-Order Accuracy
-Timeliness of Order Fulfillment
-Error Rate in Order Processing
-Successful Dispatch Rate
-Reporting & Documentation

Required Skills & Qualifications:

-At least 1 year of experience in logistics, warehouse operations, or order fulfillment.
-Ability to work efficiently under pressure and meet daily deadlines.
-Strong attention to detail and ability to organize tasks effectively.
-Basic understanding of inventory management and tracking systems.
-Strong communication and teamwork skills.
NYSC applicants can also apply
Proximity to the location is important.