Customer Service Representative in Ikeja Lagos state

Job Description

Customer Service Representative
Location: Ikeja, Lagos State
Industry: Financial Institution
Salary: ₦200,000.00 (Net) per month

About Us:
Our client is a leading financial institution dedicated to providing exceptional financial services and solutions to our clients. We are committed to excellence, innovation, and customer satisfaction.

Job Summary:
We are seeking a motivated and customer-focused Customer Service Representative with 1-3 years of experience to join our team. The ideal candidate will hold a First Degree in a relevant field and have a passion for delivering outstanding service.

Key Responsibilities:
·        Provide prompt, courteous, and efficient service to clients through various communication channels.
·        Address and resolve customer inquiries, complaints, and issues in a professional manner.
·        Maintain comprehensive knowledge of our financial products and services to effectively assist customers.

Qualifications:
·        First Degree in Business Administration, Finance, or a related field.
·        1-3 years of experience in customer service, preferably in the financial sector.
·        Excellent communication, problem-solving, and interpersonal skills.

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