Customer Care Officer Needed in Oniru, Lagos

Job Description

Job Title: Customer Care Officer
Location: Oniru, Lagos
Salary: ₦80,000 net
Minimum Qualification: OND/HND

Job Description:
We are seeking a highly skilled and customer-focused Customer Care Representative to join our team in Lagos.

As a Customer Care Representative, you will:
– Provide exceptional customer service via phone, email, and other channels.
– Resolve customer complaints and concerns in a timely and professional manner.
– Respond to customer inquiries and provide product/service information.
– Process customer orders and handle billing inquiries.
– Maintain accurate customer records and database.
– Meet and exceed customer satisfaction targets.

Requirements:
– Minimum OND or higher in any field.
– Excellent communication and interpersonal skills.
– Strong problem-solving and conflict resolution abilities.
– Ability to work in a fast-paced environment.
– Proficient in MS Office and customer relationship management (CRM) software.

How to Apply:
If you are passionate about delivering exceptional customer experiences, send your resume to: hconsultant81@gmail.com

Note:
– Only qualified candidates will be contacted.
– Proximity to Location very important.