Front Desk Officer at SmileCare Dental Clinic – Zurishaddai Recruitment Agency in Lagos
Job Description
Zurishaddai Recruitment Agency – Our client, SmileCare Dental Clinic, located in Lekki Phase 1, Lagos, is a reputable dental care provider, is recruiting to fill the position below:
Job Title: Front Desk Officer
Location: Lekki Phase 1, Lagos
Employment Type: Full-time
Job Summary
* We are seeking a friendly, efficient, and detail-oriented Front Desk Officer to manage our front desk operations.
* The successful candidate will be responsible for providing exceptional customer service, managing reception duties, and performing administrative tasks.
Key Responsibilities
* Reception Duties: Greet patients, answer phone calls, and respond to emails in a professional and timely manner.
* Customer Service: Provide exceptional customer service, resolving queries and concerns in a friendly and efficient manner.
* Administrative Tasks: Perform administrative tasks, such as data entry, filing, and record-keeping.
* Appointment Scheduling: Manage appointment scheduling, ensuring accurate and timely scheduling.
* Cash Handling: Handle cash transactions, process payments, and maintain accurate records.
* Security: Monitor and maintain the security of the front desk area, reporting any incidents or concerns.
* Other Duties: Perform other duties as required, such as ordering supplies, maintaining the reception area, and providing support to other departments.
Requirements
* Education: BSc, HND in business administration, office managemement & technology, or related field.
* Experience: 1-3 years of experience in a front desk or customer service role, preferably in a healthcare or dental setting.
* Must Reside on the Island – Lekki Phase 1, Ikate, Jakande, New Road, Ologolo are encouraged to apply
Skills:
* Excellent communication and interpersonal skills.
* Proficient in Microsoft Office Suite (Word, Excel, Outlook).
* Ability to work independently and as part of a team.
* Strong attention to detail and problem-solving skills.
Personal Qualities:
* Friendly, approachable, and customer-focused demeanor.
* Ability to maintain confidentiality and handle sensitive information.
* Flexible and adaptable in a rapidly changing environment.
What We Offer
* Competitive Salary: A competitive salary range based on experience.
* Benefits: Comprehensive benefits package, including health, dental, and vision coverage.
* Opportunities for Growth: Professional development opportunities to enhance skills and knowledge.
* Dynamic Work Environment: A collaborative and dynamic work environment with a team of professionals.
Application Closing Date
14th March, 2025.
How to Apply
Interested and qualified candidates should send their CV to: zurishaddairecruitmentagency@gmail.com using “Front Desk Officer” as the subject of the mail.
Note
* Only qualified candidates will be contacted
* Must be available to resume immediately