Customer Service Representative – Ogba, Lagos State

Job Description

Urgent!

Job Title: Customer Service Representative

We are seeking a proactive and customer-focused individual to join our team as a Customer Service Representative. The ideal candidate will deliver exceptional service by addressing customer inquiries, resolving issues, and ensuring a seamless customer experience.

Key Responsibilities:

*Respond to customer queries via phone, email, or chat in a professional and timely manner.
*Resolve complaints by identifying problems and offering effective solutions.
*Maintain accurate records of customer interactions and transactions.
Requirements:

*Excellent communication and interpersonal skills.
*Ability to multitask, prioritize, and manage time effectively.
*Proficiency in using customer service software and tools.
*Previous experience in a customer-facing role is a plus.

Qualification:
* Mininum of BSc./HND in any discipline.

Walk-interview Location: 2, vanni close, Surulere industrial estate, off ACME road, Ogba, Lagos.

Interested applicants should come along with their cvs to the above address or apply via email : chigbo.ikem@emtill.com using “Customer Service” as the subject of the mail.