Customer Service Officer (Inflight Catering & Aviation) in Lagos at LSG Sky Chefs

Job Description

Description

Are you passionate about delivering exceptional customer service in a fast-paced aviation environment? We are hiring a Customer Service Officer to join our team in the inflight catering sector at Lagos International Airport.
Key Responsibilities

Act as the primary liaison between clients, airline representatives, and internal teams.
Handle customer inquiries, requests, and complaints professionally and efficiently.
Ensure service delivery meets airline specifications and quality standards.
Coordinate with internal departments to fulfill customer requirements.
Maintain accurate records of client interactions and service reports.
Requirements

Minimum of 2 years’ experience in customer service (preferably in inflight catering or aviation).
Strong communication and problem-solving skills.
Ability to work under pressure in a time-sensitive environment.
Proficiency in MS Office and customer service software.
A team player with excellent interpersonal skills.
Why Join Us?

Be part of a dynamic and growing team in the aviation sector.
Competitive salary and benefits package.
Opportunity to work in a high-energy, customer-focused environment.