Job Description
Job Title: Front Desk Officer
Location: Victoria Island, Lagos
Roles and Responsibilities
Greet and welcome visitors in a professional and friendly manner.
Answer and direct phone calls to the appropriate departments.
Handle inquiries and provide accurate information to clients and visitors.
Respond to customer inquiries and provide information about services
Maintain records of visitors and manage visitor log books.
Provide administrative support to the management team as needed.
Issue visitor badges and manage visitor sign-in and sign-out processes.
Coordinate with other departments to ensure smooth operations.
Schedule and manage appointments and meetings.
Assist with various administrative tasks such as filing, data entry, and mail distribution.
Maintain office supplies inventory and place orders when necessary.
Prepare and distribute internal communications.
Monitor and respond to emails in a timely manner.
Perform other duties as assigned.
Education, Qualifications and Experience
BSC or HND in any Social Science field.
2 – 3 years of experience in a front desk or administrative role.
Skills and Competencies:
Excellent communication and interpersonal skills.
Proficient in Microsoft Office (Word, Excel, Outlook).
Customer service experience
Ability to multitask and manage time effectively.
Strong organizational skills and attention to detail.
Professional appearance and demeanor.
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