Data Entry at ELITE (Remote)

Job Description

Description
• Coordinate and schedule appointments, meetings, and travel arrangements for executives and clients.
• Accurately enter and update client information, travel details, and logistical data into our systems.
• Provide top-tier customer service via email, phone, and chat.
• Help clients with simple travel-related tasks such as booking accommodations, flights, and car rentals.
• Prepare and send clients the necessary travel documentation, including itineraries and tickets.
• Address customer concerns or issues promptly and professionally.
• Assist with day-to-day administrative tasks, such as preparing reports and organizing meetings.
• Check in with clients post-trip to gather feedback on their experience and assist with any follow-up needs.

Requirements
• Experience : Experience in administrative, assistant, or customer service roles.
• Experience with travel-related tasks or data entry is a plus.
• Tech-Savvy : Proficiency with office software (Microsoft Office, Google Suite) and familiarity with customer service platforms, project management tools, and databases.
• Organized & Detail-Oriented : Strong ability to manage multiple tasks simultaneously with a keen attention to detail.
• Excellent Communication Skills : Clear and professional written and verbal communication.
• Ability to effectively communicate with clients and team members across various platforms.
• Problem-Solving Skills : Ability to think on your feet and resolve issues efficiently and professionally.
• Customer Service Focus : A passion for providing exceptional service and going above and beyond to meet client needs.
• Remote Work Experience : Previous remote work experience is preferred, with the ability to manage your time and tasks independently.

Benefits
• Competitive Pay : Competitive salary based on experience.
• Flexible Schedule : Enjoy the benefits of working remotely with flexible hours to support work-life balance.
• Growth Opportunities : Opportunity to grow within a dynamic company and take on new responsibilities.
• Training & Development : Ongoing professional development and training to help you succeed in your role.
• Collaborative Team : Be part of a supportive, remote team that values communication, teamwork, and innovation.