Customer Support Specialist with 2-3 years experience

Job Description

Customer Support Specialist

Requirements

• Bachelor’s degree in any related field
• Strong technical knowledge
• Critical thinking and organization skills
• 2-3 years experience as a Customer Support Specialist or similar role
• Self-starter, entrepreneurial, proactive, hungry, passionate, tech-savvy, & quick to learn
• Strong interpersonal and communication skills (both verbal and written). You’re able to explain concepts clearly and concisely
• Desire to work closely with customers in sometimes tough situations
• Experience using Freshdesk, CRM tool, Slack, and Google Suite would be an advantage.
• Excited to pursue revenue retention and customer health targets that will fuel Bumpa’s growth.
• Able to build client relationships quickly
• Experience with process design and improvement
• Interested in building a career with a growth-oriented company

Benefits

• Competitive salary
• Paid annual leave
• Full extended medical benefits
• A supportive and collaborative internal culture
• Diverse, smart, and talented co-workers
• A collaborative, fun work environment where laughing and learning to go together
• Growth opportunity to same and other roles

https://getbumpa.seamlesshiring.com/h/advanced#/jobs/view/4524