Customer Service Representative in Ogba, Lagos State

Job Description

Job Title: Customer Service Representative

Location: Ogba, Lagos

Job Summary

We are seeking a proactive and customer-focused individual to join our team as a Customer Service Representative.
The ideal candidate will deliver exceptional service by addressing customer inquiries, resolving issues, and ensuring a seamless customer experience.
Key Responsibilities

Respond to customer queries via phone, email, or chat in a professional and timely manner.
Resolve complaints by identifying problems and offering effective solutions.
Maintain accurate records of customer interactions and transactions.
Requirements

Candidates should possess a B.Sc./HND in any discipline with 0-2 years experience.
Excellent communication and interpersonal skills.
Ability to multitask, prioritize, and manage time effectively.
Proficiency in using customer service software and tools.
Previous experience in a customer-facing role is a plus.

Salary
N95,000 – N120,000 / Month.

How to Apply
Interested and qualified candidates should send their Resume to: eniola.oloruntoba@emtill.com using the Job Title as the subject of the email.