Customer care representative

Application ends: February 10, 2025
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Job Description

*Provide splendid customer service to customers in a friendly and courteous manner at all times
*Have sufficient knowledge about the banking products and services and *respond to all inquiries accordingly
*Participate in marketing and awareness campaigns in the bank to create an enlarged customer base
*Ensure that customers’ confidential information is properly protected and only used for official purposes
*Channel complex customer complaints and challenges to the right quarters for effective resolution
*Execute all other jobs as assigned by the team lead, head of operations and management.