Customer Care Representative in Lagos at a Logistics Company – The Vault Recruitment

Job Description

Job Summary

Our client is seeking a Customer Care Representative to join their team.
The ideal candidate will be responsible for managing client inquiries, processing orders, and ensuring excellent customer engagement across all touchpoints.
Key Responsibilities

Handle customer inquiries and complaints professionally and promptly.
Manage client orders and ensure timely follow-ups.
Collaborate with team members to improve customer satisfaction.
Maintain accurate records of customer interactions and transactions.
Requirements

Education: OND, HND, or BSc in any field.
Minimum of 1-year experience as a Customer Care, Admin, or Sales Representative.
Must be ready to resume immediately.
Female candidates are preferred for gender balance purposes.
Must reside in or near Olowora, Berger.