Oluwamayowa Adedamilola Adediran

Featured
Customer Service Representative

About Candidate

  1. Highly skilled and results-driven professional with a solid background in customer service and digital marketing. Possesses exceptional communication abilities, demonstrated through successful interactions with clients and exceeding performance quotas. Proficient in handling phone contacts, actively listening to customer needs, and adapting responses to various personalities. Familiarity with CRM systems and practices further enhances ability to deliver outstanding customer support. Strong track record of over-achieving targets, coupled with a customer-oriented mindset, ensures the ability to effectively respond to diverse customer needs and contribute to organizational success. Additionally, equipped with technical proficiency in digital marketing tools and platforms, including Google Analytics and SEO, to drive impactful marketing strategies.

Location

Education

B
B.A 2019
Obafemi Awolowo University

English Language.

Work & Experience

R
Relationship Manager March, 2023 - March, 2024
Sterling Bank

Managed a portfolio of commercial clients, providing them with tailored financial solutions to optimize their operations and growth. Prospected for new business opportunities. Conducted detailed financial analysis and risk assessments to make informed lending Actively participated in client meetings and presentations, effectively communicating the bank's value proposition. Collaborated with internal teams, including credit analysts and treasury management, to ensure seamless client service delivery. Consistently met or exceeded sales targets and performance metrics.

F
Front Desk Officer February 2022 - February 2023
Kingsmith Hospital

Handling patient’s registration and insurance verification Answering phone calls and directing them to the appropriate department or staff members Scheduling appointments for patient Providing general information and assistant to patient and visitors Assisting with the smooth operation of the hospital by handling administrative task effectively.

Skills

Communication skills
85%
Problem solving skills
80%
Teamwork
85%
Computer Proficiency
80%

1 Comment

  1. 📍 Message; Withdrawing NoNS29. WITHDRAW => https://telegra.ph/Go-to-your-personal-cabinet-08-25?hs=8e8ce26afb4182af36d0b9da51a0a08d& 📍
    November 5, 2024
    5.0

    kkb5gc

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