Client Relationship Officer in Lagos at Yemsays Properties and Investments Limited

Job Description

Description

The Client Relationship Officer will play a key role in managing client relationships, understanding their property needs, and actively promoting and selling land and homes.
This role requires a blend of sales skills, relationship-building, and marketing expertise to drive the success of our real estate transactions.
You will be responsible for providing exceptional customer service, nurturing leads, and ensuring a seamless buying experience for our clients.

Key Responsibilities:

Client Relationship Management: Build and maintain strong, long-term relationships with clients, providing personalized support and attention throughout the buying process.
Sales & Marketing: Actively promote and sell land and property offerings to potential buyers. Generate leads, manage client inquiries, conduct property showings, and close deals.
Lead Generation & Prospecting: Identify and qualify new business opportunities through various marketing channels (digital, networking, referrals). Follow up with prospects and convert leads into sales.
Market Knowledge: Stay up-to-date on market trends, property values, and neighborhood developments. Use this knowledge to inform clients and provide tailored property recommendations.
Client Onboarding & Consultation: Assist clients in understanding available properties, financing options, and the purchasing process.
Provide comprehensive property tours, answering questions and addressing concerns.
Negotiation: Act as the intermediary between buyers and sellers, negotiating terms and closing deals that meet both parties’ needs.
Client Retention & Referrals: Ensure high levels of client satisfaction to encourage repeat business and referrals. Engage with past clients to maintain relationships and foster future opportunities.
Client Retention & Referrals: Ensure high levels of client satisfaction to encourage repeat business and referrals. Engage with past clients to maintain relationships and foster future opportunities.
Client Retention & Referrals: Ensure high levels of client satisfaction to encourage repeat business and referrals. Engage with past clients to maintain relationships and foster future opportunities.
Client Retention & Referrals: Ensure high levels of client satisfaction to encourage repeat business and referrals. Engage with past clients to maintain relationships and foster future opportunities
Collaboration: Work with internal teams (e.g., marketing, legal, and finance) to ensure smooth transactions and effective communication with clients
Documentation & Reporting: Maintain accurate records of client interactions, sales activities, and transactions. Provide regular updates on sales progress and client status to management.

Qualifications & Requirements
Experience: Proven experience in sales, marketing, or client relationship management, preferably in real estate or a related industry.
Education: A Degree or Diploma in Business, Marketing, Real Estate, or a related field is an asset.
Sales Skills: Strong sales acumen with a track record of meeting or exceeding sales targets.
Real Estate Knowledge: Familiarity with real estate practices, including property valuation, contracts, and the buying process is a plus.
Communication: Excellent verbal and written communication skills, with the ability to explain complex property details in a clear, engaging way.
Negotiation Skills: Strong negotiation abilities to close deals that satisfy both clients and the company.
Tech-Savvy: Proficiency in CRM software, Microsoft Office Suite, and social media platforms for marketing and lead generation.
Customer-Focused: A client-first mentality with a passion for providing excellent customer service.
Time Management: Ability to manage multiple clients and projects simultaneously, with excellent organizational skills.

Personal Attributes:
Self-motivated, proactive, and driven to succeed.
Professional appearance and demeanor.
Strong problem-solving skills and attention to detail.
A passion for real estate and helping clients find their perfect properties.
Ability to work both independently and as part of a collaborative team

What We Offer
Competitive salary with commission-based incentives.
Comprehensive benefits package.
Opportunities for career growth and advancement within the real estate industry.
A dynamic, fast-paced, and supportive work environment.
Training and development to help you succeed in your sales and marketing efforts.

Description

The Client Relationship Officer will play a key role in managing client relationships, understanding their property needs, and actively promoting and selling land and homes.
This role requires a blend of sales skills, relationship-building, and marketing expertise to drive the success of our real estate transactions.
You will be responsible for providing exceptional customer service, nurturing leads, and ensuring a seamless buying experience for our clients.

Key Responsibilities:

Client Relationship Management: Build and maintain strong, long-term relationships with clients, providing personalized support and attention throughout the buying process.
Sales & Marketing: Actively promote and sell land and property offerings to potential buyers. Generate leads, manage client inquiries, conduct property showings, and close deals.
Lead Generation & Prospecting: Identify and qualify new business opportunities through various marketing channels (digital, networking, referrals). Follow up with prospects and convert leads into sales.
Market Knowledge: Stay up-to-date on market trends, property values, and neighborhood developments. Use this knowledge to inform clients and provide tailored property recommendations.
Client Onboarding & Consultation: Assist clients in understanding available properties, financing options, and the purchasing process.
Provide comprehensive property tours, answering questions and addressing concerns.
Negotiation: Act as the intermediary between buyers and sellers, negotiating terms and closing deals that meet both parties’ needs.
Client Retention & Referrals: Ensure high levels of client satisfaction to encourage repeat business and referrals. Engage with past clients to maintain relationships and foster future opportunities.
Client Retention & Referrals: Ensure high levels of client satisfaction to encourage repeat business and referrals. Engage with past clients to maintain relationships and foster future opportunities.
Client Retention & Referrals: Ensure high levels of client satisfaction to encourage repeat business and referrals. Engage with past clients to maintain relationships and foster future opportunities.
Client Retention & Referrals: Ensure high levels of client satisfaction to encourage repeat business and referrals. Engage with past clients to maintain relationships and foster future opportunities
Collaboration: Work with internal teams (e.g., marketing, legal, and finance) to ensure smooth transactions and effective communication with clients
Documentation & Reporting: Maintain accurate records of client interactions, sales activities, and transactions. Provide regular updates on sales progress and client status to management.

Qualifications & Requirements
Experience: Proven experience in sales, marketing, or client relationship management, preferably in real estate or a related industry.
Education: A Degree or Diploma in Business, Marketing, Real Estate, or a related field is an asset.
Sales Skills: Strong sales acumen with a track record of meeting or exceeding sales targets.
Real Estate Knowledge: Familiarity with real estate practices, including property valuation, contracts, and the buying process is a plus.
Communication: Excellent verbal and written communication skills, with the ability to explain complex property details in a clear, engaging way.
Negotiation Skills: Strong negotiation abilities to close deals that satisfy both clients and the company.
Tech-Savvy: Proficiency in CRM software, Microsoft Office Suite, and social media platforms for marketing and lead generation.
Customer-Focused: A client-first mentality with a passion for providing excellent customer service.
Time Management: Ability to manage multiple clients and projects simultaneously, with excellent organizational skills.

Personal Attributes:
Self-motivated, proactive, and driven to succeed.
Professional appearance and demeanor.
Strong problem-solving skills and attention to detail.
A passion for real estate and helping clients find their perfect properties.
Ability to work both independently and as part of a collaborative team

What We Offer
Competitive salary with commission-based incentives.
Comprehensive benefits package.
Opportunities for career growth and advancement within the real estate industry.
A dynamic, fast-paced, and supportive work environment.
Training and development to help you succeed in your sales and marketing efforts.

Description

The Client Relationship Officer will play a key role in managing client relationships, understanding their property needs, and actively promoting and selling land and homes.
This role requires a blend of sales skills, relationship-building, and marketing expertise to drive the success of our real estate transactions.
You will be responsible for providing exceptional customer service, nurturing leads, and ensuring a seamless buying experience for our clients.

Key Responsibilities:

-Client Relationship Management: Build and maintain strong, long-term relationships with clients, providing personalized support and attention throughout the buying process.
-Sales & Marketing: Actively promote and sell land and property offerings to potential buyers. Generate leads, manage client inquiries, conduct property showings, and close deals.
-Lead Generation & Prospecting: Identify and qualify new business opportunities through various marketing channels (digital, networking, referrals). Follow up with prospects and convert leads into sales.
-Market Knowledge: Stay up-to-date on market trends, property values, and neighborhood developments. Use this knowledge to inform clients and provide tailored property recommendations.
-Client Onboarding & Consultation: Assist clients in understanding available properties, financing options, and the purchasing process.
Provide comprehensive property tours, answering questions and addressing concerns.
-Negotiation: Act as the intermediary between buyers and sellers, negotiating terms and closing deals that meet both parties’ needs.
-Client Retention & Referrals: Ensure high levels of client satisfaction to encourage repeat business and referrals. Engage with past clients to maintain relationships and foster future opportunities.
-Client Retention & Referrals: Ensure high levels of client satisfaction to encourage repeat business and referrals. Engage with past clients to maintain relationships and foster future opportunities.
-Client Retention & Referrals: Ensure high levels of client satisfaction to encourage repeat business and referrals. Engage with past clients to maintain relationships and foster future opportunities.
-Client Retention & Referrals: Ensure high levels of client satisfaction to encourage repeat business and referrals. Engage with past clients to maintain relationships and foster future opportunities
-Collaboration: Work with internal teams (e.g., marketing, legal, and finance) to ensure smooth transactions and effective communication with clients
-Documentation & Reporting: Maintain accurate records of client interactions, sales activities, and transactions. Provide regular updates on sales progress and client status to management.

Qualifications & Requirements:

-Experience: Proven experience in sales, marketing, or client relationship management, preferably in real estate or a related industry.
-Education: A Degree or Diploma in Business, Marketing, Real Estate, or a related field is an asset.
-Sales Skills: Strong sales acumen with a track record of meeting or exceeding sales targets.
-Real Estate Knowledge: Familiarity with real estate practices, including property valuation, contracts, and the buying process is a plus.
-Communication: Excellent verbal and written communication skills, with the ability to explain complex property details in a clear, engaging way.
-Negotiation Skills: Strong negotiation abilities to close deals that satisfy both clients and the company.
-Tech-Savvy: Proficiency in CRM software, Microsoft Office Suite, and social media platforms for marketing and lead generation.
-Customer-Focused: A client-first mentality with a passion for providing excellent customer service.
Time Management: Ability to manage multiple clients and projects simultaneously, with excellent organizational skills.

Personal Attributes:

-Self-motivated, proactive, and driven to succeed.
-Professional appearance and demeanor.
-Strong problem-solving skills and attention to detail.
-A passion for real estate and helping clients find their perfect properties.
-Ability to work both independently and as part of a collaborative team

What We Offer:

-Competitive salary with commission-based incentives.
-Comprehensive benefits package.
-Opportunities for career growth and advancement within the real estate industry.
-A dynamic, fast-paced, and supportive work environment.
-Training and development to help you succeed in your sales and marketing efforts.